About Tim Holdsworth

The National Bureau of Economic Research said that the recession technically ended in June 2009, which is when business activity reached its low point and recovery began.  Um, okay… So while the…

At our recent garage sale my entrepreneurial (and highly independent) 6-year-old set up a lemonade stand on the driveway. I watched with interest as she exhibited six key business principles — without…

We all experience it on a daily basis – customer service. Good, bad or indifferent, we all tend to have long memories about how we’ve been treated by a business and are…