Archive of Business


Business agility depends largely upon an organization’s leadership. Take calculated risks to help your organization use its people to its greatest benefit.

What is Your ‘Writing Voice’ When You are Not the Writer?

Posted by Jeff Hayes on July 31, 2016 in Business


Most savvy businesspersons understand that ‘content is king,’ meaning that good, appropriate content is an important key to the success of marketing campaigns today. Where content production is concerned, these same businesspersons…

Your Writing Voice Defines You

Yes, Use LinkedIn to Reach Out… But Stop Oversharing

Posted by Tim Holdsworth on May 29, 2014 in Business


When it comes to LinkedIn, many of us have a love/hate relationship. We love it as a way to keep up with colleagues and make new professional connections, but we hate some…

Using LinkedIn to Your Best Advantage

Business Lessons from Reality TV

Posted by Tim Holdsworth on September 30, 2011 in Business


Reality TV. The mere mention can produce a visceral, less-than-positive reaction: Shallow. Waste of time. Zero intellectual or entertainment value. Garbage. Indicative of all that’s wrong with America. Or is it?  If…

Business lessons from reality TV

Five Steps for Becoming a Good Customer

Posted by Tim Holdsworth on February 15, 2011 in Business


There are two sides to any transaction and, generally speaking, the level of support and loyalty depend on how each side treats the other. As a business — or one of its…

Why should I try to become a good customer? How do I benefit?

Six Key Business Principles I Learned from My 6-Year-Old

Posted by Tim Holdsworth on September 9, 2010 in Business


At our recent garage sale my entrepreneurial (and highly independent) 6-year-old set up a lemonade stand on the driveway. I watched with interest as she exhibited six key business principles — without…

A lemonade stand plus one 6-year-old provide some business insight.

How’s Your Customer Service?

Posted by Tim Holdsworth on August 11, 2010 in Business


We all experience it on a daily basis – customer service. Good, bad or indifferent, we all tend to have long memories about how we’ve been treated by a business and are…

How is your customer service?

Of Oil Spills and Small Business

Posted by Jeff Hayes on June 25, 2010 in Business


Catastrophe, calamity, debacle, disaster — all words that can describe the ongoing oil spill in the Gulf of Mexico.  What started as an unfortunate event that took multiple lives and many livelihoods —…

What happens to the earth's ecosystem when all marine life is snuffed out? What happen to a business that cannot quickly recover from a disaster?