In catching a recent performance by the Milwaukee-based musical group Dead Horses, a number of things came to mind that I’ll share with you. Dead Horses appeared on the 30-Minute Music Hour…
Archive of Business
Business agility depends largely upon an organization’s leadership. Take calculated risks to help your organization use its people to its greatest benefit.
Posted by Jeff Hayes on October 3, 2017 in Business
Context... business growth, business strategy, customer service, feedback, sustainability, trust
Posted by Betsy Rozelle on September 18, 2017 in Business
I’m an internet marketing Neanderthal. The World Wide Web is simply a means to an end – the end being relationship building — for me. My business website is meant to build…
Context... business strategy, digital marketing, trust
Posted by Jeff Hayes on November 20, 2016 in Business
Perhaps you’re thinking, “Ok, I’ll bite. What does average bounce rate have to do with Garrison Keillor?” And perhaps also, “What in the heck is an average bounce rate?” Average Bounce Rate…
Context... digital marketing, reputation
Posted by Jeff Hayes on July 31, 2016 in Business
Most savvy businesspersons understand that ‘content is king,’ meaning that good, appropriate content is an important key to the success of marketing campaigns today. Where content production is concerned, these same businesspersons…
Context... culture, feedback, innovation, strengths, trust
Posted by Mike Schmidt on June 7, 2016 in Business
Having been on both sides of the desk, I’ve come to realize how critical it is for Sales & Marketing to be aligned. The reality is that, while many companies are combining…
Context... business strategy, culture, risk management, sustainability
Posted by Tim Holdsworth on May 29, 2014 in Business
When it comes to LinkedIn, many of us have a love/hate relationship. We love it as a way to keep up with colleagues and make new professional connections, but we hate some…
Context... leadership, reputation, social media
Posted by Tim Holdsworth on September 30, 2011 in Business
Reality TV. The mere mention can produce a visceral, less-than-positive reaction: Shallow. Waste of time. Zero intellectual or entertainment value. Garbage. Indicative of all that’s wrong with America. Or is it? If…
Context... agility, business strategy, feedback, management
Posted by Tim Holdsworth on February 15, 2011 in Business
There are two sides to any transaction and, generally speaking, the level of support and loyalty depend on how each side treats the other. As a business — or one of its…
Context... customer service, respect
Posted by Tim Holdsworth on September 9, 2010 in Business
At our recent garage sale my entrepreneurial (and highly independent) 6-year-old set up a lemonade stand on the driveway. I watched with interest as she exhibited six key business principles — without…
Context... business growth, customer service, respect
Posted by Tim Holdsworth on August 11, 2010 in Business
We all experience it on a daily basis – customer service. Good, bad or indifferent, we all tend to have long memories about how we’ve been treated by a business and are…
Context... culture, customer service, reputation
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