Workshops & Training


Hands-on learning that strengthens skills, relationships, and ways of working.

People rarely change how they work by reading documents or sitting through slides. Real learning happens when people try something together, reflect on it, and see how it applies back at work.

I design and deliver workshops for software engineering teams, technical leaders, and the managers above them — across financial services, defense, and other complex contexts. Sessions are structured and interactive, grounded in real-world application rather than abstract theory.

“Jeff raises the bar for how coaching and facilitation can feel.”

— Kerri, Agile Leader, Technology

The Signals

When Workshops Help

Workshops earn their place when:

  • A team needs shared language for something they’re already trying to do, but doing inconsistently
  • Skills need to move from individual heads into shared practice
  • Real work has gotten complex enough that a day or two of structured exploration is faster than continuing to figure it out in flight
  • A group needs space to think together that the day-to-day doesn’t allow
  • New practices need to be tried in a safer environment before being run for real

The goal isn’t to add complexity. It’s to create room for a group to think, connect, and experiment together — and leave with practical tools they actually use.

The Method

How I Work

Sessions are interactive by default. Short framing, then practice – usually with scenarios pulled from the participants’ actual work. The approach is shaped by Training from the Back of the Room and by Clean Feedback (Caitlin Walker and Marian Way) – less lecture, more structured doing.

The intent each time is simple: help people learn in ways that strengthen collaboration, improve communication, and support healthier ways of working.

Case in Point

A Long-Running Training Partnership

Some training engagements are one-time events; others become long-running partnerships. Since 2019, I’ve delivered 21 agile training cohorts for a single financial-services client – ten in-person and eleven virtual – placing 30 software engineers per cohort into a structured environment where they practice Scrum by building a real product under conditions that mirror professional delivery.

The curriculum has evolved each year: behavioral assessments and participant-led team formation came in 2023; AI tools (Claude among them) were integrated into the team practice stack in 2025. Participant retention with the client has consistently exceeded industry norms across all cohort years.

“Jeff’s tools and guidance made learning feel practical and grounded.”

— Joanne, Enterprise Coach, Manufacturing