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The Role Charter: What Your Team Needs Before It Touches An AI Tool

Posted by Jeff Hayes on April 26, 2026 in Leadership in Complexity

Something predictable happens when organizations introduce AI tools to a team. A portion of the group resists – hard. Another portion embraces – completely. Both responses feel decisive. Neither is. The resistant…

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Documents laid out on a quiet workspace overlooking clouds - representing the deliberate preparation required before a team deploys AI tools