Archive of Tag 'leadership'


The Role Charter: What Your Team Needs Before It Touches An AI Tool

Posted by Jeff Hayes on April 26, 2026 in Leadership in Complexity


Something predictable happens when organizations introduce AI tools to a team. A portion of the group resists – hard. Another portion embraces – completely. Both responses feel decisive. Neither is. The resistant…

Documents laid out on a quiet workspace overlooking clouds - representing the deliberate preparation required before a team deploys AI tools

When AI Progress Stalls, It’s Rarely About the Model

Posted by Jeff Hayes on March 29, 2026 in Leadership in Complexity


Something interesting happens when organizations begin working seriously with AI tools. Early on, there’s momentum. Things move faster than expected. People are energized. Then, sometimes gradually and sometimes all at once, progress…

Empty leather armchair facing a misty forested valley at sunrise through floor-to-ceiling windows

Corporate Culture Drives Agile Transformation

Posted by Jeff Hayes on April 23, 2019 in Agile


What does it take for an organization to become “fully agile?” The short answer is desire: The desire to… Improve customer satisfaction Engage employees more fully Produce greater value for the organization…

Culture Drives Agile