You asked an AI tool for something. A first pass at the client proposal, say, or a summary of what went wrong last quarter. What came back was fast, well organized, complete,…
sense-making
Explorations of how leaders interpret complex situations before deciding how to act.
Posted by Jeff Hayes on September 28, 2026 in Leadership in Complexity
Context... communication, leadership, sense-making, systems thinking
Posted by Jeff Hayes on July 20, 2026 in Leadership in Complexity
Every AI tool you’ve evaluated showed you a version of the same demonstration. Someone describes a task, and a short while later a finished result appears. It’s clean, complete, and genuinely convincing….
Context... leadership, sense-making, systems thinking, uncertainty
Posted by Jeff Hayes on May 18, 2026 in Leadership in Complexity
A senior leader looks at the AI productivity report and sees what most leaders are seeing right now. Output is up. Cycle times are down. Teams are completing more work in less…
Context... leadership, sense-making, systems thinking, uncertainty
Posted by Jeff Hayes on January 14, 2026 in Leadership in Complexity
The challenges leaders face today aren’t new — but they feel different. Decisions that once felt grounded now carry more uncertainty, even when leaders are drawing on experience that has served them…
Context... sense-making, systems thinking, uncertainty



